More Mobility Fueling Need For Cloud On The Go  

One of the most frequent customer requests received by RKON is for enabling a bring your own device (BYOD) program, Malizia said.

Enterprise vendors are increasingly making applications that function not just on a PC or laptop, but also on an employee's personal smartphone and tablet.

Although mobility is driving opportunities for MSPs in cloud storage and software as a service (SaaS), it is also creating openings for direct sales, Malizia said, with Microsoft and SAP both competing against the channel.

MSPs can maintain their edge by keeping abreast of disruptive technology, Malizia said, since large players typically lag behind the market and end users will likely lack in-house expertise to adapt it on their own.