Q&A: 10 Ways VARs Can Capitalize On Growing UCaaS Market

John Scarborough of MegaPath.
John Scarborough of MegaPath.

Why should VARs/solution providers start looking are companies like Megapath for UCaaS?

VARs/solution providers should look to companies like MegaPath – a trusted service provider that delivers a total solution. Ease of management is critical when dealing with multiple customers and partners. They should look for a provider that has the breadth and scope of service offerings, that can perform as the single point of contact for support and billing, yet has the flexibility to provide a personalized customer experience. Partner with experts and leverage that expertise to stay on top of the latest trends and technologies.

What type of impact do you see UCaaS making in 2015 or 2016?

UCaaS will allow companies to support BYOD demand which will result in significant telecom savings. For example, allowing employees to leverage corporate calling plans on their personal devices, rather than providing devices, will generate significant savings. Another example is the capex savings that will result from the shift from desk phones to desktop softphones.