Billing And Invoice Reconciliation

While the larger organizations showed an approximately direct correlation between their size and time spent, the smallest organizations – those with one to 50 users -- spent the most time on billing and invoice reconciliation: 2.28 hours per month, the survey found. MessageOps said that was more than double the time spent (1.1 hours) by respondents with 251 to 500 users, and 65 percent greater (1.38 hours) than time spent by those with at least 501 users.

That result jumped out at Pyle, who called it "interesting" and one for which he doesn't have an answer.