Digital Identity Management

Digital identity management technology helps businesses and individuals control IT access across many channels, Forrester said. "Employees and customers will more easily gain access to services they need or want, in line with the dynamic privacy and security concerns of our digital world," according to the Forrester report.

With the bring-your-own-device phenomenon, more workers are demanding access to corporate IT systems and applications through their mobile devices. But that can be a security nightmare for IT management. Enhanced security, including through digital identity management, will be critical.