What are the latest trends in UC in the enterprise? And how can solution providers take advantage of these trends to increase profitability?

The number-one driver of growth in this market is mobile UC&C, (which) has a CAGR exceeding 25 percent. The number-two driver is the continued explosion of telecommuting … research shows that one in five employees work from home at least part of every workweek and that is expected to continue for the next several years. And within five years, more than 50 percent of workers will telecommute at least part of the work week.

There'll be demand around technologies that combine audio, Web and video conferencing, IM, chat, voicemail, and email that better support remote and at-home employees. Also, the growth in hosted solutions creates opportunity for solution providers to offer customized solutions.