What does the UC&C space look like a few years down the line, and how should solution providers begin preparing themselves for this future?

UC&C products give solution providers a replacement opportunity as customers leave legacy technologies and search for newer, faster, more scalable replacement solutions.

Customers operating in more than one office (are) growing every year and businesses are finding that traditional PBX telephony systems no longer support their business models. The challenge is making sure that each new UC&C application focuses on the right use cases with a solid business case. [Solution providers] need to have an in-depth understanding of the customers' requirements and business processes.