Balance Your Use Of Tools

There are lots of tools on the market to facilitate communication. The tricky part is choosing the right ones for your organization and the employees that are in it, Fortinet’s Kelley (pictured) said. Fortinet employees rely on Skype for communication, she said, but it is also important to get face-to-face interactions whenever you can.

“[Face-to-face interactions] change the trust between us and it develops the relationship in a way that a call doesn’t. I think that reception of the information and your ability to inspire and for them to inspire you improves a lot,” Kelley said.