User Experience

From factoring in budget and designing for failure, to wrapping in managed services, the cloud service providers agreed that the value they bring to partners is the overall client experience.

"If you really look at it, why early on did everybody leave AT&T and Verizon when they had circuits with them? The experience. Cost structure. Model around everything. It’s simplicity, and ultimately the experience that the client gets which is going to win," Jeter said.