Niche Player: Insight

With deep VAR roots, Insight now has about 100 service desk agents in the U.S. and a little more than a dozen in the U.K., according to Gartner. The Arizona-based company also provides on-site desktop services through 379 technicians. Insight supports 42,800 service desk users, 532,000 desktop users, 361,000 physical desktops/notebooks, 1,500 virtual desktops, and approximately 58,000 smartphones and tablets, Gartner said.