Niche Player: Long View

Long View delivers secure, managed workplace services as part of a portfolio of cloud and hybrid IT services. The company has 114 agents in the U.S. and Canada. Long View also provides on-site desktop services through 284 desktop technicians. It also supports over 97,000 users (both service desk and workplace devices) with 730,800 contacts handled, manages over 78,000 desktops/laptops and 350 virtual desktops, and supports over 68,000 smartphones and tablets, Gartner said. Approximately 5,000 users are supported via kiosk/café locations. Long View's fastest-growing markets are in the Eastern U.S. and Canada, Gartner said.